Frequently Asked Questions
Everything you need to know about shopping with Boathouse.
What is your standard shipping policy?
We offer standard shipping on all orders, typically arriving within 3-5 business days. Expedited shipping options are available at checkout for those who need their fashion fix faster.
How do I return or exchange an item?
If you are not 100% satisfied with your purchase, you can return or exchange your items within 30 days of delivery. Please ensure items are unworn and have the original tags attached.
Which payment methods do you accept?
Boathouse accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How can I track my order status?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on your location and will be calculated at checkout.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button with specific measurements to help you find the perfect fit for your body type.